Office of School Leadership

Raymond Barnes, Ed.D.
Hierarchy for Resolution of Concerns
The Office of School Leadership is committed to ensuring that parent and guardian concerns are addressed promptly and effectively. Our goal is to provide clear, respectful, and efficient pathways for resolving issues while fostering collaboration between families and schools.
To support this commitment, concerns should first be brought to the attention of the school where the issue occurred, following the protocols outlined in Board policy (see Policy KN). These guidelines prioritize resolution at the school level whenever possible, with opportunities to escalate concerns through appropriate channels if necessary.
For more detailed information on the process and next steps, please refer to the sections below.
Click here to Submit A Concern or call 912-395-5582
- In accordance with Policy KN, concerns should first be brought to the attention of the school principal.
- For questions about the Student Code of Conduct or the Progressive Discipline Matrix: See Student Code of Conduct
- For questions about Use of Electronic Devices: See Updated Policy on Student Use of Electronic Devices page or Regulation JCDAF-R(1)
- Note: Confiscated devices will be released only to a parent or guardian following a parent conference.
- For appeals to the Student Hearing process: See Hearing Office
- Note: Short-term suspensions (less than ten days) do not fall under the hearing process. (Board policy JD-R, Procedure 12)
- Parents or legal guardians of the suspended student have no right to a disciplinary hearing nor a right to appeal a short-term suspension. (Board policy JD-R, Procedure 12)
Hierarchy for Resolution of Concerns
- Step One: School Principal
- Step Two: School Support Officer (Principal Supervisor)
- Step Three: Network Superintendent
- Step Four: Chief of Schools
- Step Five: Superintendent of Schools
